Governance, Risk, and Compliance (GRC) systems have become essential technologies for organisations to manage risks, meet regulatory requirements, and ensure internal processes run according best control practices. However, many businesses face a common challenge after system implementation. End users often struggle a long period to fully adopt the new system. This significantly impacts the system’s effectiveness, leading to underutilisation (not using functionalities) and missed opportunities to realise the value potential the new system was meant to bring. This struggle to use the new system as anticipated is called the adaptation Gap. So, how can organisations limit the consequences of the Adaption Gap and ensure their GRC system delivers value directly after go-live?
Bridging the Adaptation Gap in GRC Systems: How to Maximise Long-Term Value
Linda Nyvelius
October 28, 2024
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